A specialist service from CyPro

Operational resilience consulting for UK financial services

The transition period ended and supervision has started marking the homework. We review self-assessments, set impact tolerances, run scenario exercises and handle SWIFT CSP and DORA, as fixed-fee products with the prices published.

  • A published product ladder
  • PS21/3, SS1/21 and DORA covered
  • Fixed fees under the market's floor
  • Senior UK practitioners throughout
3D illustration of resilient UK financial services operations

Trusted by

az
bgi
british gas
cigna
deloitte
euroclear
jpm
kpmg
lme
m & g
ns & i
royal london
rsa
schroders
shell
ubs
virgin trains
william hill

The product ladder

Resilience work, sized as products with prices

Six ways in, each a bounded engagement with a fixed published fee, each answering something a supervisor has actually asked firms for.

What does operational resilience consulting involve?

For a UK financial services firm it means making the regulatory machinery real: identifying important business services and their tolerances, keeping the self-assessment current, testing severe-but-plausible scenarios and evidencing all of it to the FCA and PRA, with DORA layered on where EU exposure exists. Some firms need a full programme; most need specific, well-bounded help at a known cost, which is what the product ladder is for.

Why this practice

Resilience consulting that shows its workings

Fees published in full on the pricing page

Fees on the page, not in a proposal

This market's published floor is £15,000 and most firms publish nothing at all. Our product ladder sits underneath it with every figure on the pricing page.

Products built around supervisory findings

Built around what supervisors said

The FCA's 2026 review told firms exactly where programmes fall short. Each product answers a named finding rather than a generic maturity model.

Bounded products rather than programmes

Products, not programmes by default

A review, a workshop, an exercise: bounded pieces of work with fixed fees. The full programme exists for firms that genuinely need one, and gets quoted as such.

Deliverables written twice: detail and board pack

Written twice, on purpose

Every deliverable arrives as practitioner detail and as a board pack, because a finding the committee cannot read is a finding that stays unfunded.

Both regimes served from one evidence base

Both regimes, one evidence base

FCA and PRA rules on one side, DORA on the other: dual-scoped firms gather evidence once and answer both, instead of running parallel programmes.

CyPro's operations bench behind the advice

A security bench behind the advice

The consultants here sit beside CyPro's incident responders, penetration testers and round-the-clock operations team, so the advice comes from people who handle real disruption.

Your experts hold

  • CIPM
  • CIPP E
  • CISA
  • CISM
  • CISSP
  • CRISC
  • ISO 27001
  • Prince2

Verifiable outcomes

What clients report back

Common operational resilience questions answered

Before you ask us

Frequently asked questions

What is operational resilience, in one sentence?

The ability of a firm to keep its important business services running through disruption, within tolerances its board has set, evidenced well enough that a supervisor believes it. Everything else in the regime, mapping, testing, self-assessment, exists to make that one sentence true and provable.

The full definition and framework

How is it different from business continuity?

Business continuity plans for getting sites, systems and people back; operational resilience starts from the customer-facing service and asks how much disruption is tolerable at all. A firm can hold an excellent ISO 22301 certificate and still fail supervision, because plans are not outcomes and recovery time objectives are not impact tolerances.

The comparison, properly made

Who do the FCA and PRA operational resilience rules apply to?

Banks, building societies, PRA-designated investment firms and insurers, plus enhanced-scope SM&CR firms, payment and e-money institutions and recognised investment exchanges on the FCA side. Dual-regulated firms answer to both regulators, which in practice means one set of work evidenced two ways.

The FCA regime, from rules to evidence

The transition ended in March 2025. What are firms expected to have now?

A current self-assessment the board has approved, impact tolerances for every important business service, mapping that reaches your third parties, scenario testing that is genuinely severe, and evidence that vulnerabilities found along the way are being fixed. The regime stopped being a project and became business as usual; supervision now reads it that way.

Rocket above the Operational Resilience UK call to action

Where to begin

Find out how your resilience programme actually reads

A free 45 minute scoping call with a consultant covers where your self-assessment, tolerances and testing stand against what supervisors now expect, and which fixed-fee product closes the gap. Nobody sells at you.